Municipal Office
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Convenience fees apply.
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NEW - Enroll in Direct Withdrawal and E-Billing
The Village of Penn Yan Municipal Utilities is pleased to offer customers the convenience of Direct Withdrawal - an automatic, no-fee payment option that allows your monthly utility bill to be deducted directly from your bank account. In addition, customers may choose to receive Electronic Billing, with monthly bills delivered directly to your email inbox.
Click here to access the enrollment form.
The Village of Penn Yan Municipal Utilities is pleased to offer customers the convenience of Direct Withdrawal - an automatic, no-fee payment option that allows your monthly utility bill to be deducted directly from your bank account. In addition, customers may choose to receive Electronic Billing, with monthly bills delivered directly to your email inbox.
Click here to access the enrollment form.
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What is the Purchase Power Adjustment (PPA)?
The Purchase Power Adjustment (PPA) serves as a way to recover the cost of supplemental power purchased by the Village of Penn Yan Electric. The PPA fluctuates monthly, and is adjusted up and down based on the power bills received by Penn Yan for supplemental power. This allows Penn Yan to recover these continually changing charges, without having to file new rates annually with the Public Service Commission. These costs passed on to the customer are at no profit or loss to the Penn Yan Electric Fund. Click the link above for more information about the PPA. Statement to Members Regarding Ontario Tariffs
"Approximately 86% of Penn Yan’s electricity is from Niagara hydro (the source of all of our hydro power – none of it comes from Canada) and most of the rest comes from nuclear (also principally generated within New York State). Any increase in the price of power from Canada, if it were to occur, would have, if any, only a negligible impact on the cost of Penn Yann’s supplemental power under certain high demand conditions (there would be no impact on the price of its Niagara hydro). Penn Yan is at no risk of having its power cut off. Any talk of tariffs on Canadian power is irrelevant to Penn Yan’s access to both Niagara hydro and market power." |
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Assistance for Utility Customers
NYS Department of Public Service provides a variety of services through their Consumer Assistance Programs to protect and assist utility customers. NYSDPS publishes a Fact Sheet each year that provides information on bill payment options and financial assistance programs to help manage utility bills, visit Ask PSC.
NYS Department of Public Service provides a variety of services through their Consumer Assistance Programs to protect and assist utility customers. NYSDPS publishes a Fact Sheet each year that provides information on bill payment options and financial assistance programs to help manage utility bills, visit Ask PSC.
Consumer's Rights and Responsibilities
You have rights and responsibilities based on New York State Public Service Commission (PSC) rules and the Home Energy Practices Act (HEFPA).
You have rights and responsibilities based on New York State Public Service Commission (PSC) rules and the Home Energy Practices Act (HEFPA).
HEAP Updates
The Home Energy Assistance Program (HEAP) regular benefit is open as of December 1st 2025. The emergency benefit is scheduled to open 1/02/25. See the HEAP website for future updates.
The Home Energy Assistance Program (HEAP) regular benefit is open as of December 1st 2025. The emergency benefit is scheduled to open 1/02/25. See the HEAP website for future updates.
Emergency Rental Assistance Program
The Emergency Rental Assistance Program assists households behind on their rent that have experienced financial hardship due to COVID-19 and are of homelessness or housing instability. In addition, the program can provide temporary rental assistance and assistance with unpaid utility bills.
The Emergency Rental Assistance Program assists households behind on their rent that have experienced financial hardship due to COVID-19 and are of homelessness or housing instability. In addition, the program can provide temporary rental assistance and assistance with unpaid utility bills.
The Independent Energy Efficiency Program (IEEP) supports energy efficiency initiatives for consumers and businesses through programs and rebates.
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IEEP Appliance Advantage Rebate
The Village of Penn Yan and the Independent Energy Efficiency Program (IEEP) are sponsoring a program to encourage residential electric customers to upgrade their appliances to ENERGY STAR certified appliances. IEEP Commercial Energy Efficiency Program The Village of Penn Yan and the Independent Energy Efficiency Program (IEEP) are sponsoring this program to encourage commercial electric customers to upgrade their equipment to energy efficient equipment. |
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IEEP Heat Pump Rebate
The Village of Penn Yan and the Independent Energy Efficiency Program (IEEP) are sponsoring this program to provide rebates for customers who install qualifying high-efficiency heat pump equipment.
The Village of Penn Yan and the Independent Energy Efficiency Program (IEEP) are sponsoring this program to provide rebates for customers who install qualifying high-efficiency heat pump equipment.
IEEP Battery Powered Yard Care Equipment Rebate
The Village of Penn Yan and the Independent Energy Efficiency Program (IEEP) are sponsoring this program to encourage their customers to upgrade their yard care equipment to electric battery powered equipment.
The Village of Penn Yan and the Independent Energy Efficiency Program (IEEP) are sponsoring this program to encourage their customers to upgrade their yard care equipment to electric battery powered equipment.
IEEP Insulation Program
Insulation and air sealing can work hand in hand to save energy, money, and to increase the comfort of homes. The IEEP is pleased to offer a new, easy to use Insulation Rebate Program designed to assist residential customers of participating Municipal Electric Utilities in reducing summer and winter peak electric demands.
Insulation and air sealing can work hand in hand to save energy, money, and to increase the comfort of homes. The IEEP is pleased to offer a new, easy to use Insulation Rebate Program designed to assist residential customers of participating Municipal Electric Utilities in reducing summer and winter peak electric demands.
New York State Department of Pubic Service Winter Preparedness Overview
NYS provides information on winter pricing forecasts and the resources available to help consumers manage their energy usage and related bills, protections for utility consumers, and tips for staying safe this winter season. You can find winter preparedness materials at the bottom of the Consumer Publications Page.
NYS provides information on winter pricing forecasts and the resources available to help consumers manage their energy usage and related bills, protections for utility consumers, and tips for staying safe this winter season. You can find winter preparedness materials at the bottom of the Consumer Publications Page.
Tips For Energy Efficiency
Lighting accounts for about 15% of a home's electric use. By using energy-efficient compact fluorescent bulbs instead of standard incandescent light bulbs, you can use 75% less electricity. Continue reading Tips for Energy Efficiency for more lighting tips.
Lighting accounts for about 15% of a home's electric use. By using energy-efficient compact fluorescent bulbs instead of standard incandescent light bulbs, you can use 75% less electricity. Continue reading Tips for Energy Efficiency for more lighting tips.
Submit Payment for Municipal Utility Bill Online
A municipal utility payment can be made online. Effective November 15, 2020 a convenience fee of $1.95 will be applied when making a ACH or e-check payment. The fee for debit and credit card payments is approximately 2.95% of your total bill.
A municipal utility payment can be made online. Effective November 15, 2020 a convenience fee of $1.95 will be applied when making a ACH or e-check payment. The fee for debit and credit card payments is approximately 2.95% of your total bill.
Utility Services
Hours 7:00 AM - 3:30 PM
Phone 315-536-3374
Phone 315-536-3374
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Water Treatment Plant
John Collins, Chief Operator 1515 West Lake Road Fax 315-536-5096 [email protected] |
Waste Water Treatment Plant
Yvonne Tucker, Chief Operator 30 Elmwood Avenue Fax 315-536-9316 [email protected] |
For consumer complaints that cannot be resolved with the Village, you may contact the New York Department of Public Service (DPS). DPS complaints may be directed as follows: Website: www.dps.ny.gov/complaints; Phone: DPS Hotline at 1-800-342-3355 (M-Th 7:30 am-7:30 pm, F 7:30 am-7:00 pm); or Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223
Drinking Water Quality Report for 2024
In compliance with State regulations, the Penn Yan Municipal Utilities Board publishes a report annually describing the quality of the Village drinking water.
In compliance with State regulations, the Penn Yan Municipal Utilities Board publishes a report annually describing the quality of the Village drinking water.
Specs For the Installation of Electric Services & Meters
In this booklet, PYMU presents information and general specifications relative to supply of electric from its lines. This booklet is a guide in making electrical installations that protect the interests of our customers and comply with regulations which experience has shown to be necessary for safe, adequate and satisfactory service.
In this booklet, PYMU presents information and general specifications relative to supply of electric from its lines. This booklet is a guide in making electrical installations that protect the interests of our customers and comply with regulations which experience has shown to be necessary for safe, adequate and satisfactory service.
