Municipal Office
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Office Hours
Monday - Friday 7:30 AM - 4:30 PM 111 Elm Street PO Box 426 Penn Yan, NY 14527 Phone 315-536-3374 Fax 315-536-4685 |
Convenience fees
described below will be charged. |
Consumer Assistance Programs Fact Sheet
The Department of Public Service provides a variety of services to protect and assist utility customers. This fact sheet provides information on bill payment options and financial assistance programs to help manage utility bills.
The Department of Public Service provides a variety of services to protect and assist utility customers. This fact sheet provides information on bill payment options and financial assistance programs to help manage utility bills.
Consumer's Rights and Responsibilities
You have rights and responsibilities based on New York State Public Service Commission (PSC) rules and the Home Energy Practices Act (HEFPA).
You have rights and responsibilities based on New York State Public Service Commission (PSC) rules and the Home Energy Practices Act (HEFPA).
Emergency Rental Assistance Program
The Emergency Rental Assistance Program assists households behind on their rent that have experienced financial hardship due to COVID-19 and are of homelessness or housing instability. In addition, the program can provide temporary rental assistance and assistance with unpaid utility bills.
The Emergency Rental Assistance Program assists households behind on their rent that have experienced financial hardship due to COVID-19 and are of homelessness or housing instability. In addition, the program can provide temporary rental assistance and assistance with unpaid utility bills.
IEEP Appliance Advantage Rebate
The Village of Penn Yan and the Independent Energy Efficiency Program (IEEP) are sponsoring a program to encourage residential electric customers to upgrade their appliances to ENERGY STAR certified appliances.
IEEP Commercial Energy Efficiency Program
The Village of Penn Yan and the Independent Energy Efficiency Program (IEEP) are sponsoring this program to encourage commercial electric customers to upgrade their equipment to energy efficient equipment.
IEEP Heat Pump Rebate
The Village of Penn Yan and the Independent Energy Efficiency Program (IEEP) are sponsoring this program to provide rebates for customers who install qualifying high-efficiency heat pump equipment.
The Village of Penn Yan and the Independent Energy Efficiency Program (IEEP) are sponsoring a program to encourage residential electric customers to upgrade their appliances to ENERGY STAR certified appliances.
IEEP Commercial Energy Efficiency Program
The Village of Penn Yan and the Independent Energy Efficiency Program (IEEP) are sponsoring this program to encourage commercial electric customers to upgrade their equipment to energy efficient equipment.
IEEP Heat Pump Rebate
The Village of Penn Yan and the Independent Energy Efficiency Program (IEEP) are sponsoring this program to provide rebates for customers who install qualifying high-efficiency heat pump equipment.
IEEP Battery Powered Yard Care Equipment Rebate
The Village of Penn Yan and the Independent Energy Efficiency Program (IEEP) are sponsoring this program to encourage their customers to upgrade their yard care equipment to electric battery powered equipment.
The Village of Penn Yan and the Independent Energy Efficiency Program (IEEP) are sponsoring this program to encourage their customers to upgrade their yard care equipment to electric battery powered equipment.
Pay Your Municipal Utility Bill Online
There are fees associated with paying your bill online. If paying via ACH or e-check, effective November 15, 2020, the new convenience fee is $1.95 - the old rate was $1.05. The fee for debit and credit card payments is approximately 2.95% of your total bill.
There are fees associated with paying your bill online. If paying via ACH or e-check, effective November 15, 2020, the new convenience fee is $1.95 - the old rate was $1.05. The fee for debit and credit card payments is approximately 2.95% of your total bill.
Tips For Energy Efficiency
Lighting accounts for about 15% of a home's electric use. By using energy-efficient compact fluorescent bulbs instead of standard incandescent light bulbs, you can use 75% less electricity. Continue reading Tips for Energy Efficiency for more lighting tips.
Lighting accounts for about 15% of a home's electric use. By using energy-efficient compact fluorescent bulbs instead of standard incandescent light bulbs, you can use 75% less electricity. Continue reading Tips for Energy Efficiency for more lighting tips.
Utility Services
Hours 7:00 AM - 3:30 PM
Phone 315-536-3374
Phone 315-536-3374
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Water Treatment Plant
Matt Fritz, Chief Operator 1515 West Lake Road Fax 315-536-5096 pywtp@villageofpennyan.com |
Waste Water Treatment Plant
Yvonne Tucker, Chief Operator 30 Elmwood Avenue Fax 315-536-9316 ytucker@villageofpennyan.com |
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For consumer complaints that cannot be resolved with the Village, you may contact the New York Department of Public Service (DPS). DPS complaints may be directed as follows: Website: www.dps.ny.gov/complaints; Phone: DPS Hotline at 1-800-342-3355 (M-Th 7:30 am-7:30 pm, F 7:30 am-7:00 pm); or Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223
Drinking Water Quality Report for 2022
In compliance with State regulations, the Penn Yan Municipal Utilities Board publishes a report annually describing the quality of the Village drinking water. Specs For the Installation of Electric Services & Meters
In this booklet, PYMU presents information and general specifications relative to supply of electric from its lines. This booklet is a guide in making electrical installations that protect the interests of our customers and comply with regulations which experience has shown to be necessary for safe, adequate and satisfactory service. |
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