Village of Penn Yan
  • Home
  • Community
    • About Penn Yan
    • Applications & Forms
    • Boat Launch
    • Employment Opportunities
    • Frequently Asked Questions
    • Information
    • Lakeview Cemetery
    • Parks
  • Departments
    • Fire Department
    • Municipal Office
    • Police Department
    • Public Works
    • Treasurer
    • Village Clerk
    • Village Court
    • Zoning and Building
  • Government
    • Historic Preservation Commission
    • Municipal Board
    • Planning Board
    • Tree Board
    • Village Board
    • Zoning Board of Appeals
    • Agendas, Minutes & Public Notices
  • Contact
  • COVID-19
  • Village Code
  • Home
  • Community
    • About Penn Yan
    • Applications & Forms
    • Boat Launch
    • Employment Opportunities
    • Frequently Asked Questions
    • Information
    • Lakeview Cemetery
    • Parks
  • Departments
    • Fire Department
    • Municipal Office
    • Police Department
    • Public Works
    • Treasurer
    • Village Clerk
    • Village Court
    • Zoning and Building
  • Government
    • Historic Preservation Commission
    • Municipal Board
    • Planning Board
    • Tree Board
    • Village Board
    • Zoning Board of Appeals
    • Agendas, Minutes & Public Notices
  • Contact
  • COVID-19
  • Village Code

Municipal Office

Office Hours
Monday - Friday 7:30 AM - 4:30 PM

111 Elm Street 
PO Box 426

Penn Yan, NY  14527

Phone 315-536-3374  
Fax  315-536-4685
Christine Mickelsen
cmickelsen@villageofpennyan.com

Patti Rumsey
prumsey@villageofpennyan.com
Tammy Cooper
tcooper@villageofpennyan.com
​
This is to advise you that the dates of operation for the 2022-2023 Regular and Emergency benefit HEAP components have been extended from March 15, 2023, through close of business on March 31, 2023 or until the funds allocated to these components are exhausted, whichever occurs first.  

​Effective Monday February 27, 2023, a second Emergency benefit will be available to eligible households experiencing a crisis or life-threatening heat or heat-related energy emergency who have exhausted available Regular and first Emergency benefits.  Information about this benefit can be found on OTDA's website at https://otda.ny.gov/programs/heap/#emergency-benefit.  
​Home Energy Assistance Program (HEAP)
Regular HEAP opens November 1st, 2022, emergency HEAP opens January 3rd, 2023. This program helps eligible households with their primary source of heating bills and other related expenses. For more information please visit Home Energy Assistance Program (HEAP) | OTDA (ny.gov) or reach out to the Yates County local district contact at 315-536-5184.
Picture
Convenience fees
​described below
​will be charged.
Low Income Household Water Assistance Program
Do you need help paying for overdue water and wastewater bills?  The Low Income Household Water Assistance Program (LIHWAP) can help.  LIHWAP is  a drinking water and wastewater emergency assistance program funded through new federal resources.  Benefits are based on the amount of unpaid water and wastewater bills owed by applicants.  This assistance is targeted at low income households and income guidelines will mirror that of the Home Energy Assistance Program, see above.
2022 Winter Bill Notice To Customers
Consumer Assistance Programs Fact Sheet
The Department of Public Service provides a variety of services to protect and assist utility customers.  This fact sheet provides information on bill payment options and financial assistance programs to help manage utility bills.
Winter Preparedness Messages From New York State                
For the 2022-23 winter season, in general, electric and natural gas bills are expected to be higher.  New York State provides information on resources available to help consumers manage their energy usage and related bills and raise awareness of consumer protections.  Visit www.dps.ny.gov/winter.
Consumer's Rights and Responsibilities
You have rights and responsibilities based on New York State Public Service Commission (PSC) rules and the Home Energy Practices Act (HEFPA).
Emergency Rental Assistance Program
The Emergency Rental Assistance Program assists households behind on their rent that have experienced financial hardship due to COVID-19 and are of homelessness or housing instability. In addition, the program can provide temporary rental assistance and assistance with unpaid utility bills.
IEEP Appliance Advantage Rebate 
The Village of Penn Yan and the Independent Energy Efficiency Program (IEEP) are sponsoring a program to encourage residential electric customers to upgrade their appliances to ENERGY STAR certified appliances.


IEEP Commercial Energy Efficiency Program 
The Village of Penn Yan and the Independent Energy Efficiency Program (IEEP) are sponsoring this program to encourage commercial electric customers to upgrade their equipment to energy efficient equipment.


IEEP Heat Pump Rebate 
The Village of Penn Yan and the Independent Energy Efficiency Program (IEEP) are sponsoring this program to provide to provide rebates for customers who install qualifying high-efficiency heat pump equipment.

IEEP Lawn & Snow Removal Equipment Rebate
The Village of Penn Yan and the Independent Energy Efficiency Program (IEEP) are sponsoring this program to encourage their customers to upgrade their mowers and snow blowers to electric battery powered equipment.
Pay Your Municipal Utility Bill Online 
​There are fees associated with paying your bill online. If paying via ACH or e-check, effective November 15, 2020, the new convenience fee is $1.95 - the old rate was $1.05. The fee for debit and credit card payments is approximately 2.95% of your total bill.
Tips For Energy Efficiency
Lighting accounts for about 15% of a home's electric use. By using energy-efficient compact fluorescent bulbs instead of standard incandescent light bulbs, you can use 75% less electricity.  Continue reading Tips for Energy Efficiency for more lighting tips.

Utility Services

Hours 7:00 AM - 3:30 PM
​​Phone 315-536-3374
Water and Sewer
Ronald Keech, Supervisor
Fax 315-536-7241
rkeech@villageofpennyan.com
Electric
Charlie Bush, Line Crew Chief
Fax 315-536-7241

​cbush@villageofpennyan.com
Water Treatment Plant
Matt Fritz,  Chief Operator      
1515 West Lake Road
Fax 315-536-5096
pywtp@villageofpennyan.com
Waste Water Treatment Plant 
Yvonne Tucker, Chief Operator
30 Elmwood Avenue 
Fax 315-536-9316
ytucker@villageofpennyan.com
​For consumer complaints that cannot be resolved with the Village, you may contact the New York Department of Public Service (DPS).  DPS complaints may be directed as follows: Website: www.dps.ny.gov/complaints; Phone: DPS Hotline at 1-800-342-3355 (M-Th 7:30 am-7:30 pm, F 7:30 am-7:00 pm); or Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223
Sewer & Water Rate Schedule
​
Water and sewer rates and fees, effective June 1, 2022.
Drinking Water Quality Report for 2022
In compliance with State regulations, the Penn Yan Municipal Utilities Board publishes a report annually describing the quality of the Village drinking water.
Specs For the Installation of Electric Services & Meters
In this booklet, PYMU presents information and general specifications relative to supply of electric from its lines.  This booklet is a guide in making electrical installations that protect the interests of our customers and comply with regulations which experience has shown to be necessary for safe, adequate and satisfactory service.
Application for Residential Electric Service
Application for Commercial Electric Service
Picture

Village of Penn Yan, New York

111 Elm Street, PO Box 426
Penn Yan, NY 14527
Village & Municipal Offices, Lobby and Drive-up Window Hours
Monday – Friday  7:30 AM – 4:30 PM
Village 315-536-3015  |  Municipal 315-536-3374
Fax 315-536-4685
Picture
Website by North Shore Solutions